Some terms and conditions apply to ticket sales.
- We reserve the right to check that every member of the audience holds a valid ticket.
- We reserve the right to refuse admission and to ask any ticket-holder to leave.
- We reserve the right to search guests and their bags for security purposes.
- Where you have allocated seats, we reserve the right to change them to others of equal value.
- Tickets cannot normally be refunded or exchanged except where an event is cancelled**.
- We reserve the right to change the performance or cast in the event of illness or any other unavoidable cause.
- Any form of photography, video or audio recording equipment is strictly prohibited.
- Latecomers might not be admitted until a suitable break in the performance.
**However, if you bought your tickets directly from us and the performance is sold out, we will endeavour to re-sell your tickets. We are not able to offer this service in the last 48 hours before a concert. Please contact the Box Office as soon as possible. If the concert is not sold out, then your best option is to offer tickets to family and friends.